HIE Integration Services

Design, deploy, and optimize health information exchange integrations — connecting providers, payers, and public health agencies through TEFCA, eHealth Exchange, and regional HIE networks.

Health Information Exchange

Connect Your Network with HIE Integration Services

Saga IT designs, deploys, and operates health information exchange infrastructure — from regional HIE networks and provider onboarding to real-time clinical data exchange. We connect hospitals, clinics, labs, and public health agencies through standards-based HL7 interfaces and FHIR APIs, enabling seamless care coordination across organizational boundaries.

HIE Networks
ADT/ORU Message Types
TEFCA Ready
Overview

What Is a Health Information Exchange?

Health information exchanges enable the electronic sharing of clinical data between healthcare organizations, improving care coordination and reducing redundant testing.

A health information exchange (HIE) is both a noun and a verb. As infrastructure, an HIE is a network that connects hospitals, clinics, laboratories, pharmacies, payers, and public health agencies so they can share patient records electronically. As a process, health data exchange is the act of transmitting clinical information — lab results, discharge summaries, imaging reports, medication histories — between disparate electronic health record (EHR) systems in real time.

HIEs operate at three levels. Community HIEs serve a local market such as a metropolitan area or health system network. State HIEs aggregate data across an entire state, often mandated by legislation and funded through ONC grants. National networks — including eHealth Exchange, CommonWell Health Alliance, Carequality, and Epic Care Everywhere — connect participants coast to coast, enabling cross-organizational queries regardless of geography or EHR vendor.

The passage of the 21st Century Cures Act and the launch of the Trusted Exchange Framework and Common Agreement (TEFCA) by ONC have accelerated the push toward universal health data exchange. TEFCA establishes a single on-ramp to national interoperability through Qualified Health Information Networks (QHINs), replacing the patchwork of point-to-point connections that previously defined HIE connectivity. For healthcare organizations, this means connecting to one QHIN provides access to every other QHIN participant on the network.

Saga IT has designed and deployed HIE infrastructure for regional networks, health systems, and state agencies. Our implementation methodology covers the full lifecycle — from readiness assessment and QHIN selection through interface development, certification, and production go-live. Whether you are building a new community HIE, connecting an existing network to TEFCA, or onboarding participants to a state exchange, our team brings deep expertise in the standards, governance, and technical architecture that underpin modern health information exchange.

Architecture

HIE Data Exchange Flow

Health information exchanges connect participants through standardized interfaces and national networks.

Provider

EHR systems publish ADT events, C-CDAs, and lab results to the exchange

HIE Hub

Central index resolves patient identity via MPI and applies consent policies

QHIN

National network routes queries across qualified health information networks

Consumer

Clinicians, payers, and public health agencies receive matching records

Publish
Route
Query/Response
Architecture Models

Centralized, Federated, and Hybrid HIE

Choosing the right architecture model is the most consequential decision in any HIE implementation.

Centralized (Hub-and-Spoke)

A central repository stores a master copy of all clinical documents. Participants publish data to the hub, and queries are resolved locally. This model simplifies patient matching and offers the fastest query response times, but requires significant storage infrastructure and robust data governance policies. State HIEs and large regional exchanges often use this approach.

Federated (Query-Based)

No central data store exists. When a clinician queries the HIE, the request fans out to each participating organization in real time. Data stays at the source until requested, reducing storage and governance burden. Federated models depend heavily on network reliability and can experience slower response times with large participant populations. Carequality and eHealth Exchange use federated query patterns.

Hybrid

Combines centralized indexing with federated document retrieval. A master patient index (MPI) and document registry live in the hub, while clinical documents remain at the source. Queries hit the central index first, then retrieve documents from the originating system. This model balances performance with data sovereignty and is the most common architecture for modern HIE implementations.

QHIN Landscape

Qualified Health Information Networks

TEFCA has designated 11 QHINs to serve as on-ramps to the national health information network. Here's how the major networks compare.

Comparison of major Qualified Health Information Networks as of 2026. All listed networks hold TEFCA QHIN designation from the Sequoia Project RCE.
Feature eHealth Exchange CommonWell Carequality Epic Nexus KONZA
Network Size 300M+ patients 187M+ patients 70%+ US providers 300M+ records Regional
Primary Use Case Cross-org query Record linking Framework queries Epic-to-Epic + cross-vendor Rural/community
TEFCA Designation
FHIR Support Planned
Document Exchange C-CDA, XCA C-CDA, XDS.b C-CDA, IHE profiles C-CDA, FHIR C-CDA
Patient Matching National MPI CommonWell MPI Implementer MPI Epic MPI KONZA MPI
Organization Type Non-profit Non-profit Framework (Carequality) Vendor (Epic) Non-profit
TEFCA Compliance

TEFCA Exchange Purposes and Requirements

Understanding TEFCA's six exchange purposes and technical requirements is essential for any HIE implementation.

The Trusted Exchange Framework and Common Agreement (TEFCA) defines six permitted exchange purposes that govern how health data flows across QHINs: Treatment, Payment, Healthcare Operations, Public Health, Government Benefits Determination, and Individual Access Services. Each exchange purpose carries specific technical requirements for identity proofing, consent management, and audit logging that must be implemented at the QHIN, Participant, and Sub-Participant levels.

TEFCA's technical specifications mandate support for IHE profiles including Cross-Community Access (XCA) for federated document queries, Cross-Community Patient Discovery (XCPD) for patient matching, and the Mobile Health Documents (MHD) profile for FHIR-based document exchange. Organizations must also implement FAST/UDAP (Unified Data Access Profiles) for OAuth 2.0-based security, which became a required component of TEFCA connectivity in January 2026.

For healthcare organizations evaluating HIE vendor options, the QHIN you connect through determines your available exchange partners, supported exchange purposes, and technical onboarding requirements. Saga IT helps organizations navigate this decision by mapping use cases to QHIN capabilities, evaluating EHR platform compatibility, and assessing the total cost of onboarding and ongoing participation. Our team has completed QHIN onboarding for organizations ranging from single-site clinics to multi-state health systems.

What We Deliver

HIE Integration Services

Full lifecycle health information exchange services — from initial design through ongoing operations and national network connectivity.

HIE Architecture Design

Design hub-and-spoke, federated, or hybrid HIE architectures tailored to your region's needs, participant volume, and regulatory requirements. We evaluate infrastructure options, select technology platforms, and create detailed architecture documentation for stakeholder approval.

Provider Onboarding

Connect hospitals, clinics, laboratories, pharmacies, and long-term care facilities to the HIE with standardized interface specifications. Our onboarding program includes connectivity guides, testing environments, and go-live support for each new participant.

Patient Matching (MPI)

Implement a master patient index with probabilistic matching algorithms, duplicate detection, and identity resolution workflows. Accurate patient matching is the foundation of every HIE — our MPI implementations achieve match rates exceeding 95% across diverse participant populations.

Clinical Document Exchange

Build C-CDA document exchange using IHE XDS.b for document sharing, XCA for cross-community access, and Direct messaging for transitions of care. We configure document types, implement consent enforcement, and validate content against C-CDA validation tools.

Public Health Reporting

Connect your HIE to public health agencies for electronic case reporting (eCR), syndromic surveillance, immunization registry submissions, and reportable condition detection. We implement HL7 v2 and FHIR-based reporting channels that meet jurisdictional requirements.

Carequality, CommonWell & QHIN Connectivity

Connect to Carequality, CommonWell Health Alliance, and other Qualified Health Information Networks from application through production connectivity. We handle technical architecture reviews, security assessments, interoperability testing, and compliance documentation required by each QHIN's onboarding program.

Ready to connect your organization to a health information exchange? We handle everything from QHIN selection to production go-live.

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Implementation

HIE Integration Roadmap

A typical HIE implementation spans 6-9 months from readiness assessment through production go-live. Here is the phased approach we follow for every engagement.

4-6 weeks

Readiness Assessment

Evaluate organizational readiness, technical infrastructure, and governance requirements for HIE participation. This phase includes stakeholder interviews, EHR platform assessment, network infrastructure review, and a gap analysis against QHIN onboarding requirements. Deliverables include a readiness scorecard and prioritized remediation plan.

2-4 weeks

QHIN Selection

Identify the optimal QHIN pathway based on organizational size, EHR platform, use cases, and regulatory requirements. We evaluate connectivity options across eHealth Exchange, CommonWell, Carequality, and other designated QHINs, comparing onboarding timelines, costs, exchange partner coverage, and technical compatibility with your existing infrastructure.

4-8 weeks

Technical Architecture

Design integration architecture including Mirth Connect channels, patient matching configuration, consent management workflows, and security controls. This phase produces interface specifications, data flow diagrams, MPI matching rules, and a security architecture document aligned with TEFCA technical requirements and FAST/UDAP specifications.

8-12 weeks

Interface Development

Build and test HL7 v2, C-CDA, and FHIR interfaces for document exchange, query/response, and event notification. Development includes Mirth Connect channel configuration, XCA/XCPD profile implementation, document registry and repository setup, and comprehensive unit and integration testing against QHIN sandbox environments.

4-6 weeks

Certification & Testing

Complete QHIN onboarding requirements, interoperability testing, and security certification for production connectivity. This phase covers end-to-end testing with QHIN partners, security penetration testing, FAST/UDAP credential provisioning, and formal approval from the QHIN's technical review board.

2-4 weeks

Go-Live & Optimization

Launch production HIE connectivity with monitoring, support, and ongoing optimization for data quality and volume. Post-launch activities include transaction monitoring dashboards, patient match rate optimization, document quality scoring, error resolution workflows, and monthly operational reviews.

Standards & Technology

HIE Standards and Integration Technology

Modern health information exchanges rely on a layered stack of standards, profiles, and integration engines.

The foundation of every HIE is HL7 v2 messaging for ADT notifications, order entry, and lab results. HL7 v2 messages flow over MLLP (Minimum Lower Layer Protocol) connections and remain the workhorse for high-volume, real-time clinical data exchange between EHR systems and the HIE hub. Our team has built thousands of HL7 v2 interfaces across every major EHR platform.

C-CDA (Consolidated Clinical Document Architecture) provides the document format for clinical summaries, discharge notes, and transitions of care. HIEs exchange C-CDAs using IHE profiles — XDS.b for document sharing within a community, XCA for cross-community queries, and XDR for point-to-point document delivery. These profiles define the transactions, metadata, and security requirements that make document exchange interoperable across vendor boundaries.

FHIR R4 is increasingly the standard for new HIE implementations, particularly for individual access services, payer-to-payer exchange, and SMART on FHIR applications that query HIE data on behalf of clinicians. TEFCA's adoption of the IHE MHD (Mobile Health Documents) profile brings FHIR-based document exchange to the national network, allowing participants to query and retrieve documents using RESTful APIs instead of SOAP-based XCA transactions.

At the integration engine layer, Mirth Connect (NextGen Connect) remains the dominant open-source platform for HIE implementations. Saga IT configures Mirth Connect channels for message routing, transformation, patient matching, consent enforcement, and QHIN connectivity. For organizations requiring commercial support, we also work with Rhapsody, Microsoft Azure Health Data Services, and InterSystems HealthShare.

Frequently Asked Questions

Common Questions

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From TEFCA readiness to QHIN connectivity — let's connect your organization to the national health information network.